We offer phone solutions to helpyour business grow
CallpointVR is dedicated to giving your time back to you. We’ll delight your customers, allowing you to concentrate on growing your business.
We know how important it is to handle your calls quickly, and accurately. Our receptionists are trained to do tasks like live call answering, scheduling appointments, passing on messages, and giving basic info about your business from 8AM – 7 PM Central Time (Mon – Fri). From the moment they answer the phone, our virtual receptionists will represent your business just like your own team.
Keep your existing phone number! We will provide you with a local or toll-free phone number which is unique to your business. You would then forward your existing business calls to that number, or if you prefer, publish the number we provide you with on your website, online business listings, and marketing materials.
You can forward and unforward your calls according to your schedule, whether that’s all the time, a couple of hours a day, or a few days a week.
We offer outbound calling to handle various tasks on your behalf. Whether it’s confirming appointments, contacting existing or potential clients, or swiftly relaying crucial messages, we’ve got you covered. With us managing these tasks, you can focus on the core aspects of expanding your business.
With our appointment scheduling services, clients can easily book appointments over the phone. As long as we have access to your current calendar, or calendar scheduling software, our team is able to book appointments for you.
First impressions matter. Tell us how you want your calls answered, and we will happily greet them with your script.
Note: Our simple recommended, 3-Part Greeting includes, “Thank you for calling [Your Company]! My name is [Receptionist’s Name]. How can I help you today?”
Every important detail is captured and instantly communicated via email, or text, straight to you! This includes the callers name, phone number, reason for calling, and other information you need to know.
Why pay for unnecessary expenses like spam calls? That seems unfair, so CallpointVR doesn’t charge you for filtering them out. In fact, calls that last under 10 seconds, we won’t even charge you for.
Still want to answer your own phone calls? Feel free to forward and stop forwarding your lines at your convenience, whether that be all day, a couple of days a week, or a few hours a day.
*Overflow: You can also choose to have your phone provider ring calls in your office a certain amount of times before rolling over to our team of professional virtual receptionists.
Our receptionists help you and your business capture leads and perform the intake, so that the new caller knows you will be getting back to them. This helps you retain new business, even when you are unable to answer your phone! This way, you can get back to what you do best: providing exceptional service to your clients.
*You can tell us the steps you want us to take for new leads, and we will follow your protocol!*
We take down all of the relevant information from each caller, and send you a call summary email after each call. That way, you are always up to date on what is happening with your business!
*We also offer the option to send these call summaries to you via text as well*
